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Genting is one of the largest casino operators anywhere in the world. Based out of Asia they cut their teeth in the brick and mortar casino business before entering the virtual arena in 2008 with their online Circus Casino. A mere two years later, convinced of the viability of online gambling they opened Genting Casino in 2010. The Genting Casino today is a full-service gambling site, and the company have focused their efforts on creating a level of VIP service not available at most other online gambling websites. In this review we’re going to focus on their sportsbook offerings and see if A) those offerings are any good and B) whether the company have succeeded in their desire to create that VIP type experience.
The first thing we noticed about the Genting Casino site was that, for an Asian site, it was blissfully free of the hard sell in the form of scantily clad young ladies in seductive poses. So right off they give the impression that they’re after something better. Something perhaps a cut above. The website’s navigation is clear as a bell and unfettered by design excess.
One click from the main page takes us to the Sports page where everything is again laid out clearly and effectively. Across the top you have “In-Play”, “Promotions”, “Betting Rules” and “Customer Support”. What could be clearer? Along the left side you have “Quick Links” to major events, “Football Coupons” and then a simple list of the various sports. We click “In Play” and are taken to the In-Play page where we notice every type of sport they offer is available. These include:
- Australian Rules Football
- Boxing / MMA
- American Football
- Horse Racing
- Motor Sports
- Rugby League & Union
If there is a drawback here, it’s that they don’t offer live streaming of even the most important, high profile sporting events, which is a bit of a surprise given how much effort they put into other aspects of the site. Being able to watch the game live would help one keep track of their in-play action much better.
Genting Deposit Bonus and Promotional Offers
Genting Bonus and Promotional offers fall somewhere in the middle of the pack as far as gambling websites go. Neither the best nor the worst. These are the Genting bonus and promo offers they had posted as of this writing:
- £10 Risk free first bet - When you open an account at Genting you get a £10 risk free Genting deposit bonus. Place your first bet at odds of even or greater and Genting covers it. If you lose the Genting deposit bonus provides you with a free bet equal to your first bet up to £10.
- Best Odds Guaranteed - Genting now offers best odds guaranteed on every Irish and UK horse race. Simply put if you place a bet on a horse at price X and it winds up winning at price X+ Genting pay you at the higher price.
- Football Multiple Insurance - Should you place a 5-team or more acca on any football matches regardless of league or market and any one of your bets miss the mark Genting will reward you a Genting bonus for the value of the losing bet up to £20.
Genting also produce various daily bonuses and promotions usually associated with specific events so check back with their promotions page before placing your first wager of the day.
Deposits and Payments
Genting offer an array of deposit as well as withdrawal options. These include:
- Debit Cards
- Credit Cards
- Click and Buy
- Bank Transfers
- Bank Drafts
What we Like about Genting
There’s an awful lot to like here. From the clean, effective navigation to the graphic design that doesn’t treat you like an 18-year-old hormone case to the vast array of in-play sports. There are also a fair number of promotions and bonuses (including the Genting deposit bonus) with daily promos coming and going all the time. As you might guess Genting Casino offers first class customer service 24 hours a day seven days a week. You can contact them via email, phone, fax and of course live chat which should be standard for this type of website but, sadly, often is not. But access is nothing without informed staff answering the phone and the crew at Genting are all well informed, polite and very helpful. Most any type of problem you may have is dealt with in a quick and efficient manner.
Things we’re Not Crazy About
We’d be hard pressed to find much on the Genting website that rubbed us the wrong way. So just because nothing is perfect and in order to provide a bit of balance we’ll say that the Genting bonus offerings are a bit thin (they are, when compared to some others) and that the website might be a bit too simplistic. But again that’s just splitting hairs. Maybe the one real complaint we have about the site is the lack of live streaming. What were they thinking in this regard? They go to all this trouble to create something that certainly seems a cut above and yet they neglect to offer one of the staples of today’s online gambling websites.
For a company that only relatively recently entered the online gambling business, Genting seems to have done it right. We said at the beginning that their goal was to establish a true VIP-style atmosphere for online gamblers and they’ve probably come as close as anyone could. Everything seems like it was designed and built for adults who are looking for a quality online gambling experience. Thought has been given to the look and feel of the site, to the promotions and the interaction between those promotions and things like in-play betting.
All in all, Genting does a good job convincing us that online gambling doesn’t have to be the kind of flashy, unnecessarily noisy and distracting experience offered by other, lesser sites. It can be civilised, orderly, fun and profitable.